Terms of Service — Here 2 Help Services

Terms of Service

Effective Date: May 30, 2026

1. Acceptance of terms

By accessing or using the services provided by Here 2 Help Services, Inc. ("Here 2 Help," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree, do not use our services.

2. Description of service

Here 2 Help Services provides automated customer follow-up and lead management software designed for HVAC contractors and similar service businesses. Our services may include SMS automation, email campaigns, appointment scheduling, CRM, and related features.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our services. By using our services, you represent that you meet these requirements.

4. Account responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use.

5. Acceptable use

You agree not to:

  • Use the services for any unlawful purpose.
  • Send unsolicited marketing communications that violate the TCPA, CAN-SPAM Act, or similar laws.
  • Send messages to recipients who have not provided consent or who have opted out.
  • Attempt to gain unauthorized access to our systems.
  • Interfere with or disrupt the integrity or performance of our services.

6. Fees and billing

Subscription fees and one-time setup fees are described at the point of purchase. Fees are billed in advance and are non-refundable except as required by law. We may change pricing with advance notice.

7. Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No refunds will be issued for partial periods.

8. Intellectual property

All content, software, and materials provided through our services are owned by Here 2 Help Services or our licensors. You may not copy, modify, distribute, or create derivative works without our written permission.

9. Disclaimer of warranties

Our services are provided "as is" and "as available." We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of liability

To the maximum extent permitted by law, Here 2 Help Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services. Our total liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Here 2 Help Services from any claims, damages, or expenses arising from your use of our services or your violation of these terms.

12. Termination

We may suspend or terminate your access to our services at any time for violation of these Terms or for any other reason at our discretion.

13. Governing law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Broward County, Florida.

14. Changes to terms

We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the updated Terms.

15. Contact us

Questions about these Terms? Email [email protected] or write to 5099 NW 90th Terrace, Coral Springs, FL 33067.

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